Privacy Policy

Effective Date: 2/11/2025

Pooch Scoop LLC ("we," "us," or "our") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy describes how we collect, use, and protect your information when you visit our website https://poochscoopnj.com, contact us, or use any of our services, including messaging programs.

1. Information We Collect

We collect the following types of information:

Personal Information

• Full Name
• Address
• Email Address
• Phone Number
• Dog(s) Name(s)
• Payment Information

Automatically Collected Information

• Browser type and device
• IP address
• Site usage (via cookies and analytics tools)

Mobile Information

• Phone numbers submitted via our website, forms, or SMS opt-ins
• Messaging activity such as delivery status, timestamps, and message content (if applicable)

2. How We Use Your Information

We use the information we collect to:

• Provide dog waste removal and related services
• Communicate with you about service updates, appointments, and promotions
• Send transactional or marketing SMS messages (only with your consent)
• Respond to questions or customer service requests
• Improve our services and website performance

3. SMS Consent and Messaging Terms

By providing your mobile number and opting in, you consent to receive SMS messages from Pooch Scoop LLC related to:

• Appointment reminders
• Service updates
• Promotions and discounts
• Customer satisfaction follow-ups

Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP.

We will never sell, rent, or share your phone number with unaffiliated third parties for their own marketing use.

4. Sharing Your Information

We may share your information with trusted third parties, including:

• Payment processors (e.g., Stripe)
• Marketing and communication platforms (e.g., Facebook, Twilio)
• Service providers under NDA that help us run our business

We do not sell or rent your personal information to third parties.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Understand how visitors use our site
• Improve user experience
• Track conversions from ads

You can disable cookies through your browser settings, but some features of our site may not function properly.

6. Data Retention

We retain your data only as long as needed to provide services, comply with legal obligations, or improve customer experience. You may request deletion of your personal data at any time (see Section 8).

7. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes:

• SSL encryption
• Secure data storage
• Limited access to customer records

8. Your Rights

Depending on your location, you may have the right to:

• Access or correct your personal data
• Request deletion of your data
• Withdraw consent for SMS marketing
• Opt-out of all marketing communications

To exercise these rights, contact us at the email below.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

11. Contact Us